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Privacy Policy for 7 Sisters Restro

Effective Date: April 19, 2025

At 7 Sisters Restro (accessible from https://7sister.in), we respect your privacy and are committed to protecting any personal information that you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website and services, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, phone number, email address, delivery address, and any other personal details you provide when interacting with us, either through the website, WhatsApp, or in person.
  • Order Details: Information about the food or products you order from us, including your preferences, special instructions, etc.
  • Payment Information: Credit/debit card details, transaction history, and billing address when making payments.
  • Technical Information: Data related to your visit to our website, such as IP address, browser type, operating system, page views, and interactions on our website.
  • WhatsApp Communication: Any data provided via WhatsApp for reservations, inquiries, or updates regarding your orders, which is sent through our official WhatsApp Business number.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Process Orders: We use your personal and order information to process, fulfill, and deliver food or products, including tracking your delivery.
  • To Communicate: We use your contact information to communicate with you about your orders, reservations, feedback, or promotions, especially through WhatsApp or email.
  • To Improve Our Services: We analyze your preferences and interactions to enhance our offerings, improve customer experience, and personalize services.
  • For Marketing and Promotions: If you have opted-in to receive promotional messages, we may use your contact information to send you updates, deals, or special offers.
  • For Customer Support: We may use your details to respond to customer inquiries and provide ongoing support.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your personal information only in the following circumstances:

  • Service Providers: We may share your data with third-party vendors, payment processors, delivery services, or customer support systems to fulfill your orders or improve service delivery.
  • Legal Requirements: We may disclose your information if required by law or to comply with legal processes (e.g., subpoenas, court orders).
  • Business Transfers: If 7 Sisters Restro is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

4. Data Security

We take appropriate measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security due to the inherent risks associated with online transactions.

5. WhatsApp Integration

We use WhatsApp for business communication, including sending order confirmations, promotions, reservations, and customer feedback requests. By interacting with us via WhatsApp, you consent to receiving WhatsApp messages from us.

WhatsApp messages may include information like:

  • Order confirmations
  • Promotional updates
  • Reservation confirmations

Please note: Your phone number and chat history will be stored for business communication purposes.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website, track your preferences, and analyze web traffic. You can control cookie settings through your browser preferences.

7. Your Rights

Under applicable laws, you have the right to:

  • Access your personal data: You can request access to the data we hold about you.
  • Correct or update your personal data: If you find any information we have about you to be incorrect, you can request changes.
  • Delete your personal data: You may request that we delete your personal data, subject to any legal obligations.
  • Opt-out of marketing communications: If you no longer wish to receive marketing messages, you can unsubscribe at any time.

To exercise any of these rights, please contact us at [email protected] or +916000252718.

8. Third-Party Links

Our website or WhatsApp communications may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: